Who we are
Kamba K9 is a UK-based business producing handmade paracord dog collars and accessories.
Our website address is: https://kambak9.com
What personal data we collect
When you place an order, we collect the information needed to process and fulfil it, including your:
- Name
- Billing and delivery address
- Email address
- Telephone number (where provided)
- Order details
- Any measurements or colour preferences you provide
- Photographs you choose to send us for our colour-matching service
We only collect the information necessary to provide our products and services.
If you choose to subscribe to our newsletter, we store your email address so we can send you occasional updates. Newsletter subscriptions are entirely optional and you can unsubscribe at any time using the link included in every newsletter.
Cookies
Our website uses essential cookies required for the operation of WordPress and WooCommerce, including cookies needed for shopping basket functionality, checkout and customer login.
These cookies are necessary for the website to function correctly.
How we use your information
We use your information to:
- Process and fulfil your orders.
- Communicate with you about your order.
- Provide our optional colour-matching service.
- Send newsletters only if you have chosen to subscribe.
We do not sell your personal information or use it for advertising or behavioural tracking.
Who we share your data with
Your information is only shared where necessary to operate our business, such as payment providers, shipping providers and email delivery services used for our optional newsletter.
How long we keep your data
Order information is retained for as long as required for accounting, tax and legal obligations.
Newsletter subscription data is retained until you unsubscribe or request its deletion.
Your rights
You have the right to request access to the personal information we hold about you, request corrections where appropriate, or request deletion where legally permitted.
Some information may need to be retained where required by law, including accounting and tax records.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact us using the contact details provided on this website.